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Natal - RN, 59090-050 +55-84-3219-2230
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Your Safety Is Our Priority

The time has come to take a break from home and have a safe stay in Natal. We are prepared to receive your visit maintaining quality standards and adopting strict hygiene and safety protocols.

We adopt measures and based on guidelines from authorities, such as the World Health Organization, Ministry of Health, Anvisa and other regulatory bodies to increase the protection of all, reduce the risks of contamination against Covid-19 and ensure comfort and well-being of your whole family and our team. More +
Responsible Hospitality

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in all accommodations and common areas of the property. All employees wear masks and are trained on responsible hospitality. Come relax and renew with the peace of mind that your safe with us.

Before You Arrive

Common Areas
  • The pools and leisure area are free for use. We adopt distance measures between chairs, tables and sun loungers
  • We ensure the washing and disinfection of surfaces where employees and guests circulate and also of objects of common use (counters, elevator switches, door handles, pens for shared use, luggage carts, among others)
  • We open windows and doors for the passage of airflow, aiming to promote the renewal of air regularly in rooms and closed spaces
  • We offer 70% alcohol gel in areas of great circulation, such as reception, restaurants and lobby bar
  • We offer liquid soap and disposable paper towels in the bathrooms
  • We provide posters with signs and information about the need for frequent hand washing, as well as the use of 70% alcohol. In addition, we also provide guidance on the use of a mask and social distance
Rooms + Suites
  • We use specific chemicals that are effective against Coronavirus
  • We intensified the cleaning and complete disinfection of each housing unit, as well as its surfaces before the arrival of a new guest
  • We clean and disinfect all surfaces, paying attention to potentially contaminated areas, such as chairs, tables, door handles, beds, remote controls, telephone and switches
  • We advise that cleaning occurs with a ventilated environment, that is, doors and windows open and air conditioning turned off
  • Clothes, bedding and towels are washed according to the guidelines of the local authorities
Dining Outlets
  • We reduced the capacity of our restaurants, ensuring a 1.5m spacing between tables;
  • We implemented the digital menu. Through a QR code the guest has access to breakfast items, room service, snacks and restaurants menu
  • We provide disposable gloves for guests to use in the self-service buffet
  • In room service, we cover trays to protect food during transport to the room. At the end of meals, the guest must place the utensils outside the room.
We're Flexible. Travel Whenever.

We're Flexible. Travel Whenever.

We know you're ready to reconnect with the world. So, in uncertain times, we keep things flexible. Life happens, things change. Plan your family travel or weekend getaway with confidence at Praiamar Natal Hotel & Convention.
  • Flexible change and upgrade policy
  • No cancellation fees for individual reservations
  • Contactless payment and check-out

Travel Safely

  • Hand Wash
  • Social Distancing
  • Weare Mask
We organized a team composed of the board, managers, cleaning and food security professionals to create the protocol to combat and contain the spread of Covid-19. In it, we gather all the procedures adopted, which are improved daily with the hygiene standards and following all the recommendations of Organs official local, national and international bodies.

In the Words of Our Guests

""The staff made it a point to ensure that everything was spotless, and our safety was attended to every step of the way!""

Traveler's Insights

What are the protocols adopted by employees?
  • All employees must wear protective masks for the full time of their working hours. The use of PPE (Personal Protective Equipment), such as Face Shield, glasses, apron and glove, is added in case of activities with greater contact with customers;
  • The temperature measurement by an infrared thermometer is carried out by all employees at the hotel entrance, even before having access to the premises;
  • Disponibilizamos dispensers com álcool 70% em pontos estratégicos de acesso dos profissionais, como na entrada da portaria de serviço, corredores e refeitório.
What enhanced cleaning measures are in place?
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  • Resultados de tradução
  • We ensure the washing and disinfection of surfaces on which employees and guests circulate, as well as objects of common use (counters, elevator buttons, door handles, pens for shared use, luggage carts, among others). Hygiene is intensified and systematized according to the recommendations and operational protocols for biosafety, and in accordance with current rules and legislation;
  • We use specific chemicals for professional use that are effective against Coronavirus;
  • We intensify the cleaning and complete disinfection of each housing unit, its surfaces and objects in common use before the arrival of a new guest;
  • We clean and disinfect all surfaces, paying attention to potentially contaminated areas, such as chairs, tables, knobs, beds, remote controls, telephones and switches;
  • Utensils such as plates, cutlery and glasses are collected after the table is vacated and properly cleaned;
  • Daily inspections in all areas of food preparation and service to ensure that cleaning and hygiene methods are followed and carried out consistently, according to the established protocol.
Does the property have hand sanitizing stations?
We installed 70% alcohol dispensers and totems in different points of the hotel, social and service areas (restaurants, elevators, reception, leisure areas, cafeteria, among others) for use by customers, employees and suppliers. The sanitation areas were installed at strategic points and are easily accessible for hand hygiene.
Which hotel facilities are open?
The use of all swimming pools and common areas is authorized, following the distancing recommendations and strengthening the hygiene protocol. Jacuzzis and the water park are also available with hours of use from 8 am to 7 pm.